We explore 15 of the top Shopify apps for marketing, sales, and customer service. Learn how they may support the growth of your business.

You can enhance the customer experience, boost sales, and streamline customer service by integrating applications into your store. And fortunately, Shopify’s enormous app store offers thousands of apps to support the expansion of your business.

The 5 best Shopify apps for your e-commerce store

You’ll notice that many apps in the Shopify app store offer free plans or free trials once you start browsing the selection. What better approach is there to confirm that something is appropriate for you and your store? Here is a selection of top-notch apps that are either free or provide you access to a free trial to help you get started.

1. Heyday – Chat & FAQ Automation

Are you and your employees sick of answering the same inquiries from clients? If customers have silly questions regarding order tracking, store hours, and other topics, your customer support staff may have to spend valuable time answering those questions.

FAQ chatbots respond to inquiries from your customers using machine learning, pre-programmed responses, and natural language processing. What happens if the query is too challenging or calls for a human being to respond to it? Heyday will then immediately flag it and forward it to a team member who can assist.

2. Keeper — Recover Abandoned Carts

The average percentage of abandoned online shopping carts is 69.99%. That is a sizable sum of not utilized funds. In actuality, most consumers shop on their smartphones several times each day before making a purchase.

Customers’ shopping carts are remembered by Keeper across all of their devices. This makes it simple for them to finish their order, which increases sales for your business.

3. Route – Protection & Tracking

The only method to meet the high expectations of today’s customers is through complete transparency.

Many details are sought after a purchase, including when the item has shipped, when to expect it, and where it is in the delivery process. Route‘s always-on package tracking and order protection against loss, theft, or damage make that possible.

4. Loox – Product Reviews & Photos

Wouldn’t you take action if you knew for sure that performing something easy will increase conversions and sales? Promoting client reviews on your website can frequently result in significant gains.

A product with at least 5 reviews is 270% more likely to be purchased than one without, according to Spiegle Research Center.

Following a customer’s purchase of your products, Loox automatically emails them with a review request. Customer reviews will be requested, and discounts may even be offered for adding a picture or a video.

5. Joy – Rewards, Loyalty Program

Customers adore discounts and incentives. especially now when individuals are less prone to splurge and are more conscious of their spending. The most recent study from Insider Intelligence indicates that customer reluctance to purchase expensive items would result in a 3.2% decrease in spending on durable products in 2022.

By introducing an automatic earning and spending point system for customers to receive incentives, Joy promotes customer loyalty.

With Joy, it’s simple to make personalised on-page pop-ups that welcome customers with a discount code or invite them to join your loyalty program. Additionally, the platform allows you to build up several loyalty tiers, spending criteria, and other things.

Final Thoughts

By utilising the various apps available on the Shopify app store, you may further customise Shopify’s amazing functionalities. Additionally, Shopify Plus provides certain unique apps. These five Shopify apps are some of the best for your online store, while we do advise you to browse the entire App Store.

You can contact Experts in Shopify, the leading e-commerce development company in Dubai that provides excellent e-commerce solutions in Shopify. We have a team of Shopify developers who can provide you with tailor-made e-commerce solutions. Contact us to know more.

https://www.expertsinshopify.com/contact.html

Contact +971554943599, +971507080116