Live chat is an excellent method for letting your customers connect with you and enhance their buying experience. It allows you to respond to their queries in real time and provide customized support. If you have a Shopify store, you can use several live chat software. So today in this blog post, we are going to teach you how to set up Shopify Inbox-free live chat software that’s easy to use and seamless with your Shopify store.
What is Shopify Inbox?
Shopify Inbox is a free feature that enables you to integrate live chat into your Shopify business. It is easy to set up and use, and it has numerous features to help you improve customer service.
Benefits of using Shopify Inbox
After you’ve integrated Shopify Inbox into your Shopify business to enable live chat, there are numerous benefits that you’ll get to look forward to. Some of them include:
- Improved customer service: Live chat enables you to respond fast and easily to the inquiries of your clients and give them the assistance they require.
- Increased sales: Live chat could enable you to raise a high volume of sales by providing a personalized support system to clients and solving their issues before they leave your website.
- Improved customer satisfaction: People are pleased that their inquiries receive a prompt response. Live chat could help you improve customer happiness and loyalty.
How to Install Shopify Inbox
Here is how you would install Shopify Inbox. The process is quite simple. Here are what you should do to make it a success.
- Visit the Shopify App Store and look for “Shopify Inbox”.
- Click on Install App.
- Install the app by just following the installation instructions.
- However, after installing the Shopify Inbox on your website, you need to configure live chat on your store. To configure the live chat, go to the Shopify admin and get into the “Apps” tab. Then go to the “Shopify Inbox” app.
In the Shopify Inbox dashboard, you have a number of features available to you. There you can change the color of the window in which the chat takes place. You can also customize a welcome message for the visitors.
You can use Shopify Inbox as follows:
It is very easy to use Shopify Inbox. All you need to do is just click on the chat icon, type, and go.
The rapid reply feature also lets you send some pre-written replies.
You will be able to see the name of a consumer and the email address with whom you are talking. Besides, you will know whether they have placed any orders at your shop or not.
You can find the YouTube video “How to Set Up Live Chat in Shopify: Boost Your Sales with Shopify Inbox Integration!” here:
Conclusion
In conclusion, Shopify Inbox seems to be an excellent method to set up live chat on your business at Shopify. It doesn’t make much work and features many good attributes intended for further bettering customer care and sales.
MAQ Computer Services LLC is a Shopify development company in the UAE. We can assist you in implementing live chat on your Shopify, and help you further with other Shopify-related developments.
Contact us:
+971554943599 / +971507080116
